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Leadership 4.0: First Time People Manager-Lead by Data

For the first-time people manager, making transition from being an individual contributor to a leader ca be a dramatic shift.  First-time people manager often riddled with challenges, from establishing yourself as a strong but approachable leader to performing you own work, and also managing a team efficiently.

This programme will set first-time manager up for success by providing the right training and skills needed to make a smooth transition.



  • To understand the roles and responsibilities of a manager

  • To gain the essential building blocks to increase productivity and handling conflicts

  • To develop results-oriented goals and encourage your team to find ways to measure and report on their outcomes


Key Benefits

  • Building trust through effective communication regarding company updates with your team members

  • Able to tackle problems such as absenteeism, tardiness and turnover

  • Developing a results-oriented mindset can yield increased job satisfaction and engagement levels


Target Audience

First-time managers, supervisors and other decision makers from all industries


Programme Outline

Module 1:  Understanding the New Roles and Responsibilities

  • Individual Contributor vs People Manager

  • New Roles and Responsibilities

  • Why Companies Hire People?

  • Why Companies Need to Survive?

  • Understanding Business Acumen

  • What is the Workforce of the Future?

  • Understanding Generation Gap (Gen Y, X, BB)


Module 2:  Four Core Conversations

  • Goal and KPI Setting

  • Performance Appraisal and Coaching

  • Be in Control and Closed-Loop Management

  • Four Quadrants of Great Leadership


Module 3:  Four Essential Skills

  • Listen to Learn

  • Create High-Performance Team

  • Leadership by Data Exchange

  • Business and Operational Fundamentals


Module 4:  Problem Solving

  • We are Problem Solvers

  • Understanding Various Tools

  • Containment, Exposure, and Permanent Solution


Module 5:  Motivation, Reward and Punishment

  • Lead and Drive Towards Goal and KPI Targets

  • Performance Appraisal and Coaching

  • Be in Control and Closed-Loop Management

  • Four Quadrant of Great Leadership

  • Potential Versus Performance

  • Be Fair to All


Module 6:  Case Studies

  • Recruitment and Interview

  • Handling Poor and Excellent Performers

  • Motivation, Recognition and Rewards

Earlier Event: January 23
NLP at Workplace